Operations Administrator

Job Description

Job Purpose Administrative support to Leading Ireland Insurance Company through transaction processing, meet daily / weekly / monthly targets, achieve SLAs & all adhere to parameters as applicable for the project. Responsibilities: The candidate shall be responsible for assisting Leading Ireland Insurance Company with its current business operations and other related activities within the organization. In addition to this, the candidate shall also be responsible for all activities related to transactional aspects across work types & supporting business growth opportunities for the project. The candidate focus area shall be purely operational & pertaining to transaction processing of the current backlog for the clients. This includes administration through streamlining current lines of business processes by maintaining required quality standards & achieving SLAs; leveraging assistance with various work type volume clearance for improvised & enhanced customer experience Skills & Technologies: • Transaction processing within Client businesses • Insurance and Pensions understanding • Passion toward learning about new products & applications • Good working knowledge of MS Office (Excel, Powerpoint, Word, etc. • Ability to work well as a part of a team • Understanding of UK/Ireland insurance markets Desirable: • Any additional pieces of training completed / prior experience with Pension clients will be an added advantage • Sound understanding of the key prevailing trends in UK/Ireland insurance market will be helpful • Good Communication skills are a must to understand the requirements areas of customers.