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Operations Analyst

  • Testtriangle
  • Job Type : Contract

  • room Ireland /Cork

Number Of Applications : 13

Job Posted On : 23/09/2022

Job Posted On : 23/09/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    4 - 5 yrs

  • Start Date

    Oct 4, 2022

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Incident Management
Risk Management
Problem Management
CONTRACT

Job Duration: 6 months

Daily Salary: Negotiable

Job Description

Job Description:

  • Proven work experience as an Operations Analyst or similar role
  • Experience with Incident Management, Problem Management, Risk Management
  • Experience using statistical and database software Consulting and project management expertise
  • Excellent communication skills, both verbal and written
  • Strong analytical and problem-solving skills
  • Responsible for Business partnerships
  • Coordinate and provide leadership for the resolution of high impact issues on Tier 1 applications during the business day.
  • Data analytics on trending incidents. Identification of underlying wider issues, opportunities for improvement and focus areas
  • Analyzing tickets for Customer Systems applications to identify regional/global trends and emerging issues.
  • Business escalation point for the resolution of production issues that are not high impact.
  • Document findings, prepare reports and make recommendations
  • Develop new processes and procedures to enhance operations

 

  • Resource would be based in Cork, Ireland. Candidates put forward must be willing to work onshore in Ireland and meet all criteria for getting appropriate visa
  • Working week will be 5 days a week working weekends on a weekly basis. 2 days off will be given during the week.

 

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

Test Triangle is an emerging IT service provider specializing in application testing, DevOps, RPA, Custom software development, mobile app development, Atlassian consultancy, niche IT staff augmentation and training in advanced technologies. Possessing strong experience in different industry verticals such as Banking and Finance, Healthcare, Retail, IT and Education, Test Triangle has developed a unique approach to provide better value to the clients.

Related Searches
  • PMO Lead
  • IT Audit Manager
  • Senior Major Incident Manager
  • Problem Manager
  • IT Support Executive

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2022-09-23
2023-04-04T18:30
https://d316yk9f1zluhf.cloudfront.net/60912a2e6c987600012a280f-1.jfif
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