SAP CX Marketing Cloud

Job Description

Title : SAP CX Marketing Cloud

Contract : 6 Months extendable

Fully remote. Candidate must be based in EU and must be eligible to work for Irish employer

Ability to discuss with client and translate business requirements into a functional user stories/use cases; Ability to understand the client business process and designing the solution along with other workstream leads; Ability to Lead/Conduct workshops and performing fit/gap analysis; Responsible for handling Marketing admin activities and user provisioning in IAS system and SSO configurations; Creating different project documentations like RTM, BPD, FD and getting them signed-off.

Should have complete knowledge on marketing product capabilities and limitations; Should have in depth integration capabilities of marketing with other CX products; Good experience on Marketing data management, campaign management and segmentation; Good experience on Marketing planning, product recommendations and social media integration and sentiment analysis; Should have good knowledge on SAP Analytics cloud integration with marketing and live data connection.

• Hands on experience in business administration, provisioning, fine-tuning, user and access management, extensibility, and adaptability.
• Must have excellent knowledge of integration, data file load, SSO, OData, etc
• troubleshooting integration issues, configuring workflows approvals to automate business scenarios.
• conduct workshops/sessions with the client, should be good at preparing documents such as FDD, Blueprint, SUDs, Test Scripts, etc.
• solution design and implementation, support, enhancement roll-out experience in SAP CRM CX applications
• SAP Marketing Cloud
• designing digital customer experience solutions with experience in SAP Marketing Cloud including integration with SAP S/4 HANA, SAP Cloud for Customer, SAP Commerce Cloud and SAP CRM.
  • Leverage SAP Cloud Methodology in Marketing / C4C project implementation
  • Responsible for design, development, testing, implementation, and maintenance of Business Intelligence (BI) reports on the cloud environment.
  • Experience of SAP Business Warehouse / Intelligence / Analytics experience desired
  • BOBJ development experience.
  • BOBJ Design Studio, UI5 or JavaScript experience.
  • Ability to develop reports using WEBi in Microsoft Excel format.
  • Ability to source data from SQL server and Oracle.
  • Ability to create and link universes.
  • Developing reports and dashboards using reporting tools - such as Business Objects, Cognos, SQL Server Reporting Services, SQL Server Analysis Services.
  • Should understand OLAP cubes and underlying star schema designs.
  • Have good knowledge of Integration and work together with architects to define the project solution architecture.
  • Have good knowledge of customization/development and work together with technical consultant to define the project customization content.