Sales Advisor

Job Description

This role can be either a Fully Remote role or a Hybrid role via our office in Staines, Middlesex. 

Salary is £23,500 - £25,000 (dependent on location) + £500 bonus to be paid on completion of probation

Full Time - 37.5 hours per week - Shifts from 8am-8pm. One half Saturday a month
 

Job Description:

As a Sales Adviser you’ll be on hand to guide our existing customers of our respective clients such as RAC, My LCL, Scottish power and others through their policy renewal conversations. It’s not a new business sales role. You’ll speak to existing customers who already recognise the value our clients offer, allowing you to focus on delivering the right outcome

We want you to not only grow, but thrive at work. So if you can bring us the sales experience we’re looking for along with a passion for great customer service then we’ll help you build a purpose driven career at a company that truly has belief in you.

What you’ll do:

• Guide our customers through the renewals process, ensuring each customer has a great experience whether it’s the first call of the day or the last
• Take ownership of customer queries, managing them through to resolution
• Diagnose customer needs through effective questioning techniques
• Introducing our tailored products and services to suit the needs of our customers.
• Accurately maintain our customer database, ensuring all conversations are documented and actions are recorded

What you’ll bring:

• Previous sales experience is highly preferred.
• Great interpersonal skills with a genuine passion for customer service and helping others
• The ability to influence and explain complex information in a simple manner
• Strong PC skills
• An enthusiastic, can do attitude with a desire to achieve goals