Senior Account Manager

Job Description

As a Recruitment Manager you will be responsible for team direction and leadership including hiring, client management, operational efficiency and strategic direction, issue resolution and the implementation of the overall account strategy to ensure the team is performing at the levels expected by each client.

Experience: 7+ years (Domestic IT Staffing background)

Roles and Responsibilities:

· Well versed and experienced with full life cycle of recruitment process starting from receiving the requirement, sourcing, screening, validating to acceptance of offer to final placement.

· Should be able to handle team of TA Leads and recruiters.

· Responsible for their day-to-day activities and guidance of their team members.

· Being accountable for daily/weekly/monthly goals and expectations including client specific SLAs and compliance with process.

· Acts as recruiting SME to advise and acting as escalation point for issues that arise and identifying the optimum solution.

· Supporting the Team Managers with workload allocation, including volume forecasting, headcount planning and requirement allocation.

· Manage all aspects of candidate administration such as maintaining and updating applicant and offer activity, job description creation, ensuring current positions are accurately posted in all recruiting systems and job boards.

· Delivering effective performance optimization of all team members, ensuring all KPIs are set and appropriate, development plans are devised and mentoring is provided as required,

· Build and maintain an active pool of candidates to meet future hiring targets in an effective manner.

· Recruiting and Inducting new staff as required, ensuring effective training and on-boarding processes minimize disruption to the client and improve time to productivity.

· Assessing TA Leads and recruiters on performance ratings, incentives and development requirements.

· Report delivery status to client and generate internal documentations/reports.

· Conduct regular follow-up meetings with client hiring managers to determine the effectiveness of recruiting plans and implementation.

· Should be able to understand customer needs and hiring conditions, both external and internal.

· Conduct analysis and report on key recruitment metrics to appropriate business leaders.

· Training and mentor-ship of new team members.

· Provides recruitment support and screen candidates resumes and job applications.

· Work with internal leads and teams members to assist with recruitment efforts.

· Perform other special projects as assigned.

· Helping the team for their target closures and ensure every requirement is equally followed up.

· Understanding the priority roles and accordingly distributing to the team.

· Driving towards the business growth of the company