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ServiceNow Developer

  • VIZOLT TECH SOLUTIONS PRIVAE LIMITED
  • Job Type : Permanent

  • room India /Bengaluru, Karnataka

Number Of Applications : 55

Job Posted On : 14/02/2023

Job Posted On : 14/02/2023

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    4 yrs

  • Start Date

    Feb 19, 2023

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Servicenow
PERMANENT
Annual Salary: Negotiable

Job Description

WHO WE ARE LOOKING FOR

We’re looking for a ServiceNow Engineer with expertise on the ServiceNow Enterprise Service Management platform. 

This role does configuration, development, administration and operational support tasks for all aspects of the ServiceNow platform including standard configuration, security, data management, reporting, integrations with third party applications and environment management while ensuring that data integrity, platform health and best practices are maintained.

The candidate needs to have sound technical expertise on ServiceNow configuration, development and operations and possess interpersonal skills to collaborate with business stakeholders, team members and leadership.

WHAT YOU WILL WORK ON

 

This person will work with process owners, stakeholders and platform / service owner to deliver technical solutions via Scrum methodology that solve problems while supporting the long-term health of the ServiceNow platform

Typical work activities include :-
- Participating in Scrum cadences – DevOps backlog grooming, sprint planning, retrospectives, daily stand-ups

- Will require working on L3 and deep level platform support related activities requiring troubleshooting and triaging issues and fix code where needed

- Developing and maintaining solutions using standard ServiceNow functionality, including but not limited to

                - Scripting : Business rules, Client scripts, Script includes

                - UI policies, Data policies

                - ACLs

                - UI actions

                - Data sources, Transform maps

                - Flow Designer, Workflows

                - Form and list configuration with multiple views

                - Database views

                - Scheduled jobs

                - Notifications

- Configuring SLAs

- Configuring Workspaces

- Configuring ServiceNow Chat

- Creating Reports and Dashboards

- Creating Scripted REST APIs 

- Activating and upgrading ServiceNow Plugins

- Instance Performance troubleshooting and benchmarking 

- Version upgrades, system patches and cloning

- Automation of ServiceNow operations and admin activities

- Authoring and maintaining technical documentation

WHO YOU WILL WORK WITH

In this role, you will be reporting to the ESM Engineering Manager based out of Kloud9 India Technology Center, Bengaluru. 

You will be part of a Scrum team and collaborate with Scrum Master, Product Owners, DevOps Engineers, Test Engineers and business stakeholders. 

You will collaborate with Lead Developer, Operations Lead and ESM Leadership on process enhancements and automation of ESM activities. 

 

WHAT YOU BRING

  • Bachelor's degree in computer science (preferred)
  • Minimum of 4 to 5 years of experience working in the ServiceNow platform, including implementation, administration, configuration, development and customization of core applications in an enterprise environment
  • Strong technical and platform knowledge with hands-on experience in root cause analysis and troubleshooting application issues
  • Strong communication, organization and problem-solving skills and the ability to work across organizational boundaries
  • Thorough understanding of security in the instance
  • Knowledge of when to use client vs. server (or both) methods for optimizing user experience while still maintaining system performance and data integrity
  • Working in a team development environment wherein multiple developers utilize the same path-to-prod and release cadence
  • Knowledge of when it is appropriate to use an OOB plugin vs. custom development
  • Knowledgeable on common upgrade issues caused by custom development
  • Analytical skills to investigate issues, find solutions to problems and improve processes
  • Usage of Agile/Scrum methodology to manage development work
  • Experience in CMDB, Procurement, HR asset management tool will be an added advantage

 

Preferred:

  • Configuration of Performance Analytics 
  • Configuration of Discovery, probes and sensors, MID servers 
  • Development of ServiceNow mobile apps
  • Creation and maintenance of Service Portal
  • Usage of ATF
  • Experience with CI/CD and ServiceNow
  • ServiceNow Certified Implementation Specialist, ServiceNow Application Developer
  • ITIL certification

 

Role:Service Now Developer
Total No. of Years:5-7 years of relevant experience 
To be onboarded by: 
Notice Period: 
SkillsMandatory / DesirableMin years (Project Exp)Max years (Project Exp)
Experience in ServiceNow Platform – implementation, administration, configuration, trouble shooting, customization, technical documentation, upgrades, ServiceNow Operation and Admin activity Automation,Mandatory45

                - Scripting : Business rules, Client scripts, Script includes

                - UI policies, Data policies

                - ACLs

                - UI actions

                - Data sources, Transform maps

                - Flow Designer, Workflows

                - Form and list configuration with multiple views

                - Database views

                - Scheduled jobs

                - Notifications

Mandatory25
Thorough understanding of security in the instance Mandatory25
When to use client vs. server (or both) methods for optimizing user experienceMandatory25
When to use OOB Plugin vs Cust DevMandatory25
L3 and deep level platform support experience – triage, troubleshoot, fix code where requiredMandatory25
Configuring SLAs, Workspace, ServiceNow Chats, creating reports and dashboards, Scripted REST APIs, activating / upgrading ServiceNow pluginsMandatory25
Agile experienceMandatory17
Experience in CMDB, Procurement, HR asset management toolDesirable  
Configuration of Performance Analytics, Discovery, probes and sensors, MID serversDesirable  
ServiceNow Mobile App DevelopmentDesirable  
Service Portal creation and maintenanceDesirable  
Usage of ATFDesirable  
Experience with CI/CD and ServiceNowDesirable  
ServiceNow Certified Implementation Specialist, ServiceNow Application DeveloperDesirable  
ITIL certificationDesirable  

 

Sectors

  • Banking
  • Information Technology
  • Sales & Marketing

Shifts

  • General Shift
About Company

Vizolt Tech Solutions is primarily a service oriented corporate outfit We offer HR related business outsourcing solutions Our key thrust areas are IT & NON IT Recruitment and Staffing Train & HIRE and Comprehensive Human Resources in all facets of HR including HR manuals, Flow charts, Audits, Trainings, Payroll processing, Income tax calculations, Benefits Administration, Industrial relations, Skill development, Organization development, Re engineering etc.

Related Searches
  • SERVICE NOW DEVELOPER
  • ServiceNow Portal Developer
  • Standard IT Supporter
  • Servicenow Solutions or Tech Lead
2023-02-14
2023-03-19T18:30
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INR

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