ServiceNow Developer
- VIZOLT TECH SOLUTIONS PRIVAE LIMITED
Job Type : Permanent
- India /Bengaluru, Karnataka
Number Of Applications : 55
Job Posted On : 14/02/2023
Job Posted On : 14/02/2023
Onsite
Yes
Remote Work
No
Experience Required
4 yrs
Start Date
Feb 19, 2023
Number of Positions:
1
Visa Sponsorship
No
Spoken Languages
English
Job Post Currency
Negotiable
REQUIRED SKILLS
PERMANENT
Annual Salary: Negotiable
Job Description
WHO WE ARE LOOKING FOR
We’re looking for a ServiceNow Engineer with expertise on the ServiceNow Enterprise Service Management platform.
This role does configuration, development, administration and operational support tasks for all aspects of the ServiceNow platform including standard configuration, security, data management, reporting, integrations with third party applications and environment management while ensuring that data integrity, platform health and best practices are maintained.
The candidate needs to have sound technical expertise on ServiceNow configuration, development and operations and possess interpersonal skills to collaborate with business stakeholders, team members and leadership.
WHAT YOU WILL WORK ON
This person will work with process owners, stakeholders and platform / service owner to deliver technical solutions via Scrum methodology that solve problems while supporting the long-term health of the ServiceNow platform
Typical work activities include :-
- Participating in Scrum cadences – DevOps backlog grooming, sprint planning, retrospectives, daily stand-ups
- Will require working on L3 and deep level platform support related activities requiring troubleshooting and triaging issues and fix code where needed
- Developing and maintaining solutions using standard ServiceNow functionality, including but not limited to
- Scripting : Business rules, Client scripts, Script includes
- UI policies, Data policies
- ACLs
- UI actions
- Data sources, Transform maps
- Flow Designer, Workflows
- Form and list configuration with multiple views
- Database views
- Scheduled jobs
- Notifications
- Configuring SLAs
- Configuring Workspaces
- Configuring ServiceNow Chat
- Creating Reports and Dashboards
- Creating Scripted REST APIs
- Activating and upgrading ServiceNow Plugins
- Instance Performance troubleshooting and benchmarking
- Version upgrades, system patches and cloning
- Automation of ServiceNow operations and admin activities
- Authoring and maintaining technical documentation
WHO YOU WILL WORK WITH
In this role, you will be reporting to the ESM Engineering Manager based out of Kloud9 India Technology Center, Bengaluru.
You will be part of a Scrum team and collaborate with Scrum Master, Product Owners, DevOps Engineers, Test Engineers and business stakeholders.
You will collaborate with Lead Developer, Operations Lead and ESM Leadership on process enhancements and automation of ESM activities.
WHAT YOU BRING
- Bachelor's degree in computer science (preferred)
- Minimum of 4 to 5 years of experience working in the ServiceNow platform, including implementation, administration, configuration, development and customization of core applications in an enterprise environment
- Strong technical and platform knowledge with hands-on experience in root cause analysis and troubleshooting application issues
- Strong communication, organization and problem-solving skills and the ability to work across organizational boundaries
- Thorough understanding of security in the instance
- Knowledge of when to use client vs. server (or both) methods for optimizing user experience while still maintaining system performance and data integrity
- Working in a team development environment wherein multiple developers utilize the same path-to-prod and release cadence
- Knowledge of when it is appropriate to use an OOB plugin vs. custom development
- Knowledgeable on common upgrade issues caused by custom development
- Analytical skills to investigate issues, find solutions to problems and improve processes
- Usage of Agile/Scrum methodology to manage development work
- Experience in CMDB, Procurement, HR asset management tool will be an added advantage
Preferred:
- Configuration of Performance Analytics
- Configuration of Discovery, probes and sensors, MID servers
- Development of ServiceNow mobile apps
- Creation and maintenance of Service Portal
- Usage of ATF
- Experience with CI/CD and ServiceNow
- ServiceNow Certified Implementation Specialist, ServiceNow Application Developer
- ITIL certification
| Role: | Service Now Developer | ||
| Total No. of Years: | 5-7 years of relevant experience | ||
| To be onboarded by: | |||
| Notice Period: | |||
| Skills | Mandatory / Desirable | Min years (Project Exp) | Max years (Project Exp) |
| Experience in ServiceNow Platform – implementation, administration, configuration, trouble shooting, customization, technical documentation, upgrades, ServiceNow Operation and Admin activity Automation, | Mandatory | 4 | 5 |
- Scripting : Business rules, Client scripts, Script includes - UI policies, Data policies - ACLs - UI actions - Data sources, Transform maps - Flow Designer, Workflows - Form and list configuration with multiple views - Database views - Scheduled jobs - Notifications | Mandatory | 2 | 5 |
| Thorough understanding of security in the instance | Mandatory | 2 | 5 |
| When to use client vs. server (or both) methods for optimizing user experience | Mandatory | 2 | 5 |
| When to use OOB Plugin vs Cust Dev | Mandatory | 2 | 5 |
| L3 and deep level platform support experience – triage, troubleshoot, fix code where required | Mandatory | 2 | 5 |
| Configuring SLAs, Workspace, ServiceNow Chats, creating reports and dashboards, Scripted REST APIs, activating / upgrading ServiceNow plugins | Mandatory | 2 | 5 |
| Agile experience | Mandatory | 1 | 7 |
| Experience in CMDB, Procurement, HR asset management tool | Desirable | ||
| Configuration of Performance Analytics, Discovery, probes and sensors, MID servers | Desirable | ||
| ServiceNow Mobile App Development | Desirable | ||
| Service Portal creation and maintenance | Desirable | ||
| Usage of ATF | Desirable | ||
| Experience with CI/CD and ServiceNow | Desirable | ||
| ServiceNow Certified Implementation Specialist, ServiceNow Application Developer | Desirable | ||
| ITIL certification | Desirable | ||
Sectors
- Banking
- Information Technology
- Sales & Marketing
Shifts
- General Shift
About Company
Vizolt Tech Solutions is primarily a service oriented corporate outfit We offer HR related business outsourcing solutions Our key thrust areas are IT & NON IT Recruitment and Staffing Train & HIRE and Comprehensive Human Resources in all facets of HR including HR manuals, Flow charts, Audits, Trainings, Payroll processing, Income tax calculations, Benefits Administration, Industrial relations, Skill development, Organization development, Re engineering etc.