Sr. Systems Engineer

Job Description

Description:
Senior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.
Essential functions:
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Requirements:
• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• Experience analyzing business requirements and translating them into technical solutions
• Experience using Agile methodology
 

REQUIRED EDUCATION/EXPERIENCE:

• 5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
• Must have experience managing/building/maintaining Microsoft Endpoint Configuration Manager co-managed with Microsoft Intune
• Experience with Microsoft PowerShell to automate manual tasks and creating scripts to maintain infrastructure
• Experience with advanced SCCM Task Sequences with large zero-touch OSD deployments and creation of associated OS Images
• Experience working with SQL Server Reporting Services and the ability to create custom SQL queries
• Experience creating/maintaining Group Policy in a multi-forest deployment
• Strong demonstrable analytical skills for troubleshooting advanced software issues down to the kernel level of the OS
• Experience with VDI (preferably VMWare)

NICE TO HAVE:
• Experience with Microsoft Autopilot
• .Net programming experience working with C# with XML/HTML
• Experience working with REST Services or other APIs
• Experience with AzureAD and other cloud services