Tech Lead

Job Description

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. As the technical lead, you will oversee the company’s technical team and all projects they undertake, analyzing, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.

Responsibility: 

• Oversee and support process by reviewing daily transactions on performance parameters
• Handle technical escalations through effective diagnosis and troubleshooting
• Build people capability to ensure operational excellence
• Mentor and guide Production Specialists on improving technical knowledge
• Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
• Responsible for keeping the project on track and in scope, anticipating and assessing project issues
• Responsible for developing resolutions working with the team and management, to meet productivity, quality
• Monitor, maintain and extend the existing in-house Mobile CI Infrastructure (AWS) and related services
• Automation and maintenance of production processes
• Implementation and maintenance of CI/CD pipelines

Qualifications

• At least 7+ years of experience in IT & At least 4+ years of experience as Tech lead in commercial projects
• Determining project requirements, providing project estimates and timelines.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Should be good in translating business requirements into conceptual, logical, and physical data models.
• Should have Created entity relationship diagrams and multidimensional data models, reports, and diagrams.
• Determining requirements.
• Working closely with Developers, QA and Providing leadership, support, and motivation to technical team members.
• Excellent AWS knowledge and good understanding of other cloud providers
• To be able to create and maintain CI/CD pipelines
• To be able to create and maintain Docker containers
• Hands-on experience with container orchestration (Kubernetes, rancher)
• Should know RDBMS and NoSQL databases (Document DB, MongoDB, MySQL etc.)
• Expertise in using GIT and GIT Flow
• To be able to use Terraform Infrastructure
• Experience using Swift for producing iOS/Android applications
• Understanding how Mobile apps are built using tools such as XCode build