Technical Consultant SAP C4C C4S

Test Triangle

Job Type : Contract/Permanent

India /Hyderabad, Telangana

Number Of Applications : 74

Job Posted On : 19/01/2022

Onsite
No
Remote Work
Yes
Experience Required
0 - 3 yrs
Start Date
Jan 30, 2022

Number of Positions:
1
Visa Sponsorship
No
Spoken Languages
English
Job Post Currency
Negotiable

REQUIRED SKILLS

PERMANENT

Annual Salary: Negotiable

CONTRACT

Job Duration: 12 months

Daily Salary: Negotiable

Job Description

Job Title:	Techno Functional Consultant – SAP C4C/C4S
Reporting to:	Service Delivery Manager
Location:	India
Job Purpose and primary objectives:
Key responsibilities (please specify if the position is an individual one or part of a team):	Understanding business requirements Analyzing the current business process and suggesting for process improvements. Analyzing the requirements and providing the most feasible solutions. Clarify processes to end users and business stakeholders as required. Able to take an issue related to C4S, plan and deliver a solution. Manage the time and priority for resolution of incidents and changes.
Key Skills/Knowledge:	Perform C4C Administrator tasks Enhancements of C4C solution SDK Toolkit on PDI platform Report creation using custom development Implementation and maintenance of workflows Adapt existing user interface to include extension fields Integrate data via web service and XML Tracing and Debugging feature Create new report, based on the data source, via Adaptation Tools Establish approval task and enable notification rule, based on the new business object Architecture and building Add-on solutions for Mobile devices Mash-ups development Create Reuse libraries Create Process extension scenarios Publish new add-on in scoping Provide workaround solution for critical issues Root cause analysis of issue and provide necessary fix Employee loading and ID Mappings SAP C4C Configurations Troubleshoot issues related to C4C and rollout solutions Provide support for issues in C4C production environment Integration with SF-AskHR Working in Agile methodology
Experience required:	Functional knowledge on SAP C4C/C4S Cloud for Service Center Experience with large global organizations. SAP Certification preferable in SAP C4C and ECSC. Experience in problem analysis and troubleshooting on SAP C4C and integration with SF- AskHR. Experience in SDK/PDI to carry out custom development on SAP C4C - SDK development, ABSL, BODL, C4C standard UI extension/script/designer, OVS and Custom screen generations to develop, deploy support complex C4C Cloud for Customer solutions, alongwith experience in debugging using SDK, error analysis, and troubleshooting Preparation of technical specifications and documentation and support in creating functional specifications. Should contribute to a mixed workshop process. Good communication Skills Prior experience to work in a multi-vendor environment Incident and change management for managing business issues and enhancements 3-5 years of experience in above skillset

Sectors

Information Technology

About Company

Test Triangle is an emerging IT service provider specializing in application testing, DevOps, RPA, Custom software development, mobile app development, Atlassian consultancy, niche IT staff augmentation and training in advanced technologies. Possessing strong experience in different industry verticals such as Banking & Finance, Healthcare, Retail, IT & Education, Test Triangle has developed a unique approach to provide better value to the clients

Technical Consultant SAP C4C C4S

Onsite

No

Remote Work

Yes

Experience Required

0 - 3 yrs

Start Date

Jan 30, 2022

Number of Positions:

1

Visa Sponsorship

No

Spoken Languages

English

Job Post Currency

Negotiable