Technical Engineer
- Veda Networks
Job Type : Contract/Permanent
- India /Coimbatore, Tamil Nadu
Number Of Applications : 89
Job Posted On : 09/02/2022
Job Posted On : 09/02/2022
Onsite
No
Remote Work
No
Experience Required
Fresher
Start Date
Feb 9, 2022
Number of Positions:
30
Visa Sponsorship
No
Spoken Languages
English
Job Post Currency
Annual
₹10,000 - ₹15,000
REQUIRED SKILLS
PERMANENT
Annual Salary: ₹10,000 - ₹15,000
CONTRACT
Job Duration: 1 month
Hourly Rate: ₹57 - ₹85
Daily Rate: ₹455 - ₹682
Monthly Salary: ₹10,000 - ₹15,000
Job Description
Technical Service Engineer – Only male Candidates
Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Location: Coimbatore. Salary: Not a Constraint for The right Candidate
Note: Valid Driving License, Two Wheeler & Android Mobile Mandatory.
Roles and Responsibilities
- Complete Field Work. (Broadband Installation & Fault Repair process). Candidate would be travelling to customers place to rectify the faults & Installation in Network.
- (From Customer switch box to end connection of customers place) Most Expected issues in network would be:
- Service issue due to Fiber Cut /Copper Cut / Improper Router Configuration
- Crimping Issues
- He should meet the daily targets given by the team leader.
- Fiber splicing is involved
- Take proactive actions to reduce customer complaints and should ensure this by rectifying the Fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.
- Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that the switches in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/ trouble shooting
- Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
- 100% compliance on safety and cardinal rules
- Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level
Key Skills:
- Should have min 0 - 2 years relevant experience in Field Network Engineer role (Broadband)
- Experience in Fiber Splicing & Crimping is must
- Skill Set Basic Understanding of networking / willing to work on field
- Responsibility WI-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling (On Field Job)
Sectors
- Others
Shifts
- General Shift
About Company
About Veda Networks Veda network provides its customers high-speed internet bandwidth capable of supporting the growing suite of applications and satisfying communication and entertainment needs. We believe, with ever increasing and bandwidth-hungry applications, the bandwidth requirements of subscribers would grow exponentially. Our network architecture supports delivery of bandwidth at speeds beyond the capability of the traditional network rolled out by telecom operators. It is our constant effort to offer a range of innovative internet technology products and services to homes and SME customers. The customers will find the innovative features of our products useful in superior speed, the convenience of using wireless internet from anywhere in the office or home, relief from wireless security hassles, assured control on monthly bills, and saving substantial cost. We are committed to creating superior value for our customers at all times.