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Technical Support Engineer

  • Gigmo Solutions
  • Job Type : Contract/Permanent

  • room Germany /Berlin

Number Of Applications : 216

Job Posted On : 10/02/2022

Job Posted On : 10/02/2022

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    0 - 3 yrs

  • Start Date

    Feb 20, 2022

  • Number of Positions:

    5

  • Visa Sponsorship

    No

  • Spoken Languages

    German,English,French

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

office365
Exchange Online
PERMANENT
Annual Salary: Negotiable
CONTRACT

Job Duration: 4 months

Daily Salary: Negotiable

Job Description

Roles & Responsibilities

  • Providing Microsoft 0365 (Microsoft Teams, Exchange online, sharepoint )support to business customers of a large global software house. 
  • Taking ownership of customer issues reported and seeing problems through to resolution. 
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues. 
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. 
  • Diagnose and troubleshoot technical issues. 
  • Prioritize and manage several open issues at one time

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

ABOUT US : Gigmo Solutions Pvt. Ltd has been founded with the aim to make technical customer support substantially more efficient with the use of Gig economy and AI/cognitive computing. Our clients vary from large global enterprises to rising medium sized companies.

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