Technical Support Engineer
- Gigmo Solutions
Job Type : Contract/Permanent
- Germany /Berlin
Number Of Applications : 216
Job Posted On : 10/02/2022
Job Posted On : 10/02/2022
Onsite
No
Remote Work
Yes
Experience Required
0 - 3 yrs
Start Date
Feb 20, 2022
Number of Positions:
5
Visa Sponsorship
No
Spoken Languages
German,English,French
Job Post Currency
Negotiable
REQUIRED SKILLS
PERMANENT
Annual Salary: Negotiable
CONTRACT
Job Duration: 4 months
Daily Salary: Negotiable
Job Description
Roles & Responsibilities
- Providing Microsoft 0365 (Microsoft Teams, Exchange online, sharepoint )support to business customers of a large global software house.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Diagnose and troubleshoot technical issues.
- Prioritize and manage several open issues at one time
Sectors
- Information Technology
Shifts
- General Shift
About Company
ABOUT US : Gigmo Solutions Pvt. Ltd has been founded with the aim to make technical customer support substantially more efficient with the use of Gig economy and AI/cognitive computing. Our clients vary from large global enterprises to rising medium sized companies.