sql Billing application SQL Linux Management ezybilling Implementation Software Implementation
PERMANENT
Annual Salary: Negotiable
Job Description
Skills/Experience:
Experience in the Implementation lifecycle of software products
Installation of the product, configuration, and proving walkthrough
Configure and ensure software changes to the system to assist in business organizational changes.
Understanding customer requirements, analyzing them, and identifying GAPs if any
Ability to understand/explore application functionalities and new products in line with customer needs.
Handle customer User Acceptance, Outage Notification and Change Control procedures and documentation.
Should be able to troubleshoot any issues that arise during the implementation. If needed, liaise with several internal departments to resolve the issue.
Extend user support and training to customers and support users.
Should be able to perform implementation tasks within SLA.
Configure changes and upgrade software versions
Experience in third-party integrations like Payment Gateways, SMS gateways, Understanding Webservice integrations, CAS (Conditional Access Systems)
Provide Updates/feedback to the Delivery Manager on the Ongoing Issues/Project Activities
Qualifications:
Bachelor's degree or Diploma in Computer science engineering
Minimum 2 to 7 years of experience in the Implementation of software products
Experience in the domains of Finance applications, Billing applications, and Subscription management applications is an added advantage
Experience in Ezybill application is an added advantage
Knowledge of MySQL databases (Administration, writing queries, understanding schema)
Knowledge of basic networking
Knowledge of Linux installation, basic administration, Shell scripts, Cron tabs, etc.,
Effective communication, presentation, and writing skills are a must.
Demonstrate a passion for delivering a positive customer experience
Should be a quick learner and result oriented
Ability to work in a fast-paced and dynamic ambiance
Flexible and comfortable timings, ready to work in shifts if necessary.
Prepared to work late at night or early in the mornings whenever necessary
Willing to travel and ready to stay for longer periods when needed