sales and service engineer

Job Description

Role and Responsibilities

A Sales and Service Executive is a professional who sets annual sales and service goals for the company and works towards achieving them with the assistance of the Sales Manager, Service manager & Sales and service Associates. The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users or customers. 

Sales Service Executive Job responsibilities include:

• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns
• Plan and schedule AMC’s in discussion with customer.
• Follow up on repeat sale.

Job brief

Sales and Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, he would like to meet you.

He should meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Requirements and skills

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Graduate / Diploma with one year sales experience

Knowledge of Occupational Safety and Health Administration (OSHA) regulates workplace safety, the Environmental Protection Agency (EPA)